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Brent
1 Star
I am business account holder and shipper. I ship out of this post office every single day. I ship normally anywhere from 20-90 books or media mail in bubble mailers daily. Over the past couple months customer service has been horrible to say the least. I drop off my packages on the dock at the back of the post office everyday. They have lost over 25 packages in their system after I drop them off on the dock over the past 3 months and have had to issue refunds to my customers because of it. When I ask what we can do about they say nothing. I have also had to pay for shipping more then once on multiple packages because their machines scrape off my thermal shipping labels. Which, by the way, that process on finding a lost or undeliverable package is a nightmare. Just take the loss. I waited over an hour to get no help in a hot room that had dog urine on the floor. I will be switching to another post office as of today.
Monday 23rd May 2022

therman bolt
5 Star
When in right away. No waiting. Employee was very polite and answered every question I had.
Sunday 3rd April 2022

Howard Clauser
5 Star
Friendliest h most efficient p.o. I've been to in a while. Thank you
Monday 7th February 2022

Lars Koewing
5 Star
Went there this Saturday morning, about 8 people in front of me. Line moved at a decent pace and I was in and out in about 20 minutes. Clerks were very nice and in a good mood, my clerk at least was. No complaints, going back to this office if I have to.
Saturday 11th December 2021

Thai
5 Star
Thankful the kiosk here was in the outter lobby and functional and my box barely fit down the dropbox but it did. Saved me a wasted trip at the other Oakland location.
Tuesday 31st May 2022