Import Auto Service, Inc.

Dante Colbert
5 Star
I was very Impressed and Satisfied with my service on my Cadillac, I brought to Import Auto Service, The gentleman over the phone when setting up my appointment was very helpful and also informative for me as well. He was very patient and answered all of my questions not leaving me feeling as if I was rushed off of the phone. When I brought my car into the shop they were very efficient and it was completed in a timely manner with a part that needed to be delivered being brought as well. Pricing agreed and everything was on point. I look forward to bringing my vehicle back for the remainder of things I need to be done on it. The Guys here are very nice and friendly and its definitely worth coming here. Thank you Again! You all have gained a New Customer!
Monday 24th January 2022

David Leahey
5 Star
Top service. I towed my vehicle to Import Auto on the Thursday due to a coolant issue. Parts arrived Friday, collected my car Saturday. Other recommendations suggested for my car too, and will be back to have them corrected. Staff were excellent, great communication. Thank you!
Sunday 3rd April 2022

Twan T
5 Star
Drove a hour away to have them service my car because of past visits. Outlined 5 or 6 things and they knocked them out asap. Communication is always excellent. My go to repair shop. Always work to fit me in. Highly recommended!
Wednesday 2nd February 2022

Kristofer Reclusado
2 Star
I want to preface this review by saying the actual explanations and communication I was given here were pretty good. I thought they were honest with what they knew and communicated what they could. My issue here is that the work they was performed did not actually solve the issue, nor was what I paid worth the value of what I received. I brought my 2013 Porsche Cayenne S in to have a diagnosis done on a "Chassis System Fault/Failure" for my air suspension. I provided what informed I could, as this has been a longstanding issue for my car. They were able to identify that the system had not been recharged and they filled it with Nitrogen. However, when I went to pick it up, the shop admitted that the fault light had returned and they would need to do further diagnosis on the compressor. Even worse, the "Chassis System Failure" light return only after 10 minutes of driving. I understand these suspension issues can be tricky. But I paid $300 essentially for a Nitrogen fill and scanning of the car, with the main issue(s) not yet at all resolved, or even fully diagnosed. This is very disappointed and I would hope that I could've been provided a more thorough service, as the communication itself was overall pretty good. UPDATE 10/14: My car has returned to the original level before it was taken to this shop. I essentially paid $300 for nothing at this point, so I have remove 1 star from my review.
Thursday 14th October 2021

Mike Dean
5 Star
This a great place to take your vehicle. Smart mechanics, amazing customer service and fair prices. This will continue to be my shop of choice for my vehicles.
Saturday 29th January 2022