Harold's Brake Services
Garages
Upgrade this listing
(302) 999-8286
2003 Newport Gap Pike, Wilmington, DE 19808, USA
Opening Hours:Monday: 8:00 AM – 4:30 PMTuesday: 8:00 AM – 4:30 PMWednesday: 8:00 AM – 4:30 PMThursday: 8:00 AM – 4:30 PMFriday: 8:00 AM – 4:30 PMSaturday: 9:00 AM – 1:00 PMSunday: 12:00 – 1:00 PM
Area Served:Within 4 miles (6.4km) of 2003 Newport Gap Pike, Wilmington, DE 19808, USAGet more exposure
Google Rating: 2.3 out of 5 stars (26 total ratings)
kim dorda1 StarAs many other reviews state over a period of years, this is an unprofessional group of men taking advantage of their contract with state police for towing. Unlike those claims paid out by insurance, uninsured customers can expect their towing and storage fees to be exorbitant, the basic courtesy of customer service to be nonexistent. In fact, these men will go out of their way to create conflict in order to squeeze more fees. As noted in other reviews, this seems to be worse with women. As noted in other reviews, both on Yelp and The Yellow Pages, the credit card machine is never working and cash is required. It is my thought that cash from those towing/storage customers who can’t be billed to insurance is income that this corrupt business simply funnels into their pockets, untaxed. Having had an insured vehicle experience there a year earlier, that is the obvious conclusion in the very different experiences I have had there. Bilk payments unhindered from insurance companies, maybe add on some fees for getting things out of your car, and then cash in on the car for salvage. If no insurance payment is coming, charge a lot of fees, say it must be cash only, and still keep the car for salvage. Lots of money moving through here and if you’re in an accident you should request a different towing service. Try Bett’s.Friday 31st December 2021
Maggie Clark5 StarI miss Harold! Jack & crew are great!Thursday 2nd June 2022
Daniel Jayden5 StarAlways a pleasure. God be with you Harold.. We will miss youTuesday 30th March 2021
Janet Howard1 StarMy vehicle had got towed there so I asked if I could get a few on my personal belongings out of the car and they told me no that there would be a 50 dollar fee for that I've never heard of that before, all I wanted was a bottle of cologne I had in there and 2 jackets one which was sentimental one of the last Christmas presents my mother gave me I couldn't get any of it from them so I lost it all crooksSunday 5th December 2021
Bruce Bain1 StarExtremely rude and matter-of-factlyTuesday 15th February 2022