Foulk Road Automotive

David Ebbeson
5 Star
I go there routinely for oil changes & tire rotation for my 2016 Pathfinder. Brad the Service Manager always gets me in & out in a timely manner. The whole team there is very responsive & respectful of your time. They check your car over thoroughly and give recommendations of items to be repaired and those they recommend to be repaired in the very near future to keep your car running at its best. I really appreciate the work they do and have given their business card out to many of my friends & family. I highly recommend them for any of your automotive service needs.
Wednesday 23rd March 2022

Emily Keeports
2 Star
On their website they have an option to make an appointment where you select a time that works for you and it says that they will contact you to confirm. I selected an appointment time of noon on a Saturday. I received an email back that said that if I wanted to wait for my car, I would need to drop it off at 8am and that they "literally stop taking cars at 11am" for a same day oil change. I emailed back and asked if they just don't take appointments for Saturdays and he said "no we don't take appointments", despite having a whole page on the website dedicated to making an appointment. When I arrived I asked for a standard oil change and my tires rotated, as that is the type of oil I got from a different mechanic the last time. My car was ready in a timely manner, and they did call and leave a voice mail saying my cabin filter needed to be changed and to call back if I wanted them to do so. I went to pick up my car and he reiterated that my cabin filter needed to be changed. I said no thank you, and he told me "well you should really have your dad or your boyfriend change it. Or you can do it if you really want to give it a try". Extremely rude to imply that a man needs to do basic maintenance on my car because I'm incapable and ridiculous to say. He told me my total, which was way higher than the standard price, and when I asked about he told me they put in synthetic and did not rotate my tires. They called me to tell me a filter was dirty but not that they were using synthetic and that they weren't going to rotate my tires? I understand if I was told the wrong info by the other mechanic but if you're not going to perform any service that I asked for and only call to add on an extra charge, that's a bit shady.
Monday 14th March 2022

Diane Revere
5 Star
Stop!!! If you are thinking of going somewhere else.. just stop!!! I have been going to Foulk Road Automotive for years and this review is long overdue. The very first time I went I was very anxious about what could be wrong with my car. At this point I honestly don’t remember what the problem was. What I DO REMEMBER is that I was called promptly. It was fixed….and there was no charge. I became a regular customer thereafter. I have never come across a mechanic who is more honest or has as much integrity as Brad. I have had countless oil changes, routine work and there has never been add on problems as some places like to do. For example, we changed your oil but you need x,y and z. I am not saying I have never been alerted to other things that needed attention. I have, but they were legitimate. Foulk Road Automotive has helped me out countless times.. often with no charge ( I’m just a little middle aged lady not some hot 25 year old). What does this say? Honor. Honestly. Integrity. Why would you go anywhere else? I love the convenience of being able to drop my car off and pick it up after work. Is Brad rude as a few negative reviewers implied? No, he is not!! He is a fantastic, larger than life, shoot from the hip guy. I would NEVER dream of going anywhere else. Thank you Brad and the staff of Foulk Road Automotive. You are quite simply the best!!
Thursday 17th February 2022

Cameron Hui
5 Star
I've been to other places in the area... I've gotten automotive help from both Brad and Damien on multiple occasions. They always are excellent and I would trust their word due to complete honesty shown. If you want to see a REAL professionals who give actual VALUE, I'd definitely recommend.
Wednesday 20th October 2021

Spiritual Chick
5 Star
My old girl (Toyota Highlander) has needed a lot of work lately . It always seems to happen on a weekend . I’ve been going to someone to fix her that isn’t open on the weekend making me miss time at work which stresses me out. A good friend of mine referred me to FRA. When I got there , a line had already formed so I anticipate this to take all day. To my surprise they had her fixed in less than 2 1/2 hours! Not only that but she is riding smooth and quiet like she used to!! They are so efficient and professional there. Also they look happy to be there. Excellent customer service ! I recommend highly and will be back . Brad made me happy! Thank you!
Friday 19th November 2021