Cox Auto Body Center

Chad Wick
1 Star
My insurance sent me here. After being on a waiting list for 2 months (due to parts back order supposedly), they tell me my appointment was never set. My agent and myself both set it over 3 weeks ago after confirming the time frame. Now they say we have to wait another 6 weeks. Screw this place. Absolute mess.
Monday 17th January 2022

Erik Schurig
1 Star
Vehicle was late on multiple occasions, zero communication, then some guy had the audacity to argue with me regarding the full interior detailing that was paid for but never done. We will have first thing Friday am was told Thursday…nope try closer end of day so actually Saturday. Best if yet leave it was zero miles in the tank. Not asking to fill it up but seriously? Zero? Do yourself a favor and go somewhere else.
Saturday 31st July 2021

Justin Cupler
3 Star
My car was in an accident, and this was the "preferred" shop for my insurance company. It was supposed to be quicker than others. So, I set up an appointment for Thursday early in the morning. We had some early communication issues between the shop manager and myself that added a little stress to the situation. In the end, though, Cox completed my car ahead of schedule (about 6 days instead of 7). The reason for the three stars instead of five is the overall quality of the work. The bumper is aligned fine, and the paint looks good from afar. However, up close, you can see some dirt and debris got into the paint, leaving burrs and other gunk. This really shouldn't happen in a pro body shop. I paint cars in my spare time in my garage and ensure my area is totally sanitized to avoid this issue. It looks like they just didn't take the same care. Sure, I could ask them to redo it, but then I would be out another rental car for several days. I guess I will either leave it as is or take my wet sandpaper and buffer to it to clean it up.
Friday 30th April 2021

Denzil Christian
1 Star
I have had car fixed at this bodyshop and I gotta say there customer service is by far the worst customer service I have had also there technician damaged front bumper lip and not take responsibility.
Thursday 17th March 2022

Shawn L
5 Star
Excellent body shop great service Rick and Jim are amazing and very perfessional
Tuesday 15th March 2022